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Return & Refund Policy

At Eloree Paris, we want you to love what you wear. If for any reason you are not fully satisfied with your purchase, we’re here to help.

Returns

  • You can return the products within 1–5 days from the date of delivery.

  • To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags intact.

  • Certain items such as innerwear, sale items, and customized products may not be eligible for return due to hygiene and policy reasons.

Refunds

  • Once we receive your returned product, our team will inspect it and notify you of the status.

  • If your return is approved, the amount will be credited to your account within 1–7 business days through the original method of payment.

  • Shipping charges (if any) are non-refundable.

Exchanges

  • We currently allow exchanges only for size or defective product issues, subject to availability.

  • If the desired size/product is unavailable, we will process it as a return and refund instead.

How to Initiate a Return/Refund

  1. Contact our customer support at 📧 [Insert Your Email] or 📞 [Insert Your Phone Number].

  2. Provide your order ID, product details, and reason for return.

  3. Our team will guide you through the return pickup or drop-off process.

Important Notes

  • Products returned without prior approval will not be accepted.

  • Please ensure the product is packed securely to avoid damage during transit.

  • Refund timelines may vary depending on your bank/payment provider.

At Eloree Paris, your satisfaction is our priority. We strive to make every shopping experience smooth and hassle-free.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: teameloreeparis@gmail.com
📞 Phone: +91 97566 57677

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